1. Introduction
Last updated: 21.07.2025
This website is operated by Genroks. Throughout the site, the terms “we”, “us” and “our” refer to Genroks. Genroks offers this website and the Genroks platform, including all tools, content, and services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing our site and/or using the Genroks application (“Service”), you agree to be bound by these Terms of Service (“Terms”), including any referenced or linked policies.
These Terms apply to all users of the site and service. By accepting these Terms, you confirm that you are at least the age of majority in your jurisdiction. If you do not agree to these Terms of Service, please do not use the website or application.
2. Services
The Genroks app provides access to a document generation tool for ISO 27001 documentation. Access is digital and immediate. We may limit the availability of our services or features to certain users, regions, or jurisdictions, at our sole discretion. We do not guarantee that the quality or outcome of the documents will meet every user’s expectations, and we are not responsible for errors that result from incorrect or incomplete inputs.
We may change or discontinue parts of the Genroks platform, including optional third-party tools, at any time without notice.
3. Payment and Pricing
We reserve the right to refuse or cancel orders. This may apply to orders placed using the same account, payment method, or IP address. If we make changes to your order, we may notify you using the contact details you provided. You agree to provide accurate and up-to-date account and billing information so we can process transactions and communicate with you effectively. Prices for our products are subject to change without notice.
4. Refund and Guarantee Policy
All purchases and refunds are subject to our Refund Policy, which can be viewed directly on our platform. Genroks is provided “as-is” and “as-available.” We do not guarantee uninterrupted or error-free service, and the use of the platform is entirely at your own risk.
5. Client Obligations
You agree not to use the Genroks service for any unlawful purpose or in violation of any laws. The transmission of malicious code, viruses, or destructive content is strictly prohibited. Specifically, you agree not to use the site or Service for:
• Unlawful purposes or violating others’ intellectual property rights
• Discriminatory or harmful behavior
• Uploading malware or malicious content
• Harvesting data without consent, spamming, or scraping
• Interfering with security or functionality
We reserve the right to terminate access for any prohibited behavior.
6. Intellectual Property
You agree not to duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us. If you submit comments, suggestions, or ideas (voluntarily or at our request), you agree that we may use them without any obligation to you. We reserve the right to monitor and remove any content deemed inappropriate or in violation of these Terms.
7. Confidentiality
While credit card data is encrypted, other user-generated data (inputs, answers, and preferences) may be transmitted unencrypted across networks, subject to adaptation for technical purposes. Any personal data submitted through Genroks is subject to our standard Privacy Policy.
8. Limitation of Liability
Genroks is not liable for data loss, missed compliance results, business damages, downtime, third-party issues, or content errors in generated documents. In some jurisdictions, liability limits may not apply; in such cases, liability is limited to the extent permitted by law.
You agree to indemnify and hold harmless Genroks and its affiliates, employees, and partners from any claims arising from your use of Genroks or violation of these Terms.
9. Termination
You may terminate your use of the platform at any time. We may terminate or suspend your access immediately if you violate these Terms, including any breach of prohibited uses. Any obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes.
10. Governing Law
These Terms are governed by the laws of the United States, and any disputes shall be handled in the appropriate jurisdiction. If any part of these Terms is found unenforceable, the remainder will continue in full force and effect. We may update these Terms of Service at any time, and your continued use of Genroks after changes are posted signifies your acceptance.
11. Contact
For questions about these Terms, contact us at office@genroks.com.